Terms of Service

Account Registration

• • You must provide accurate and complete information during registration
• • You are responsible for maintaining the confidentiality of your account
• • You must notify us immediately of any unauthorized use of your account
• • One person or entity may maintain only one account

Account Security

• • You are responsible for all activities that occur under your account
• • Use strong passwords and enable two-factor authentication when available
• • Do not share your login credentials with others
• • Report security vulnerabilities to us immediately

Account Suspension

We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk to our Service or other users.

Content Guidelines

• • Do not create chatbots that promote hate speech or discrimination
• • Respect intellectual property rights of others
• • Do not use our Service for adult content or gambling
• • Ensure your chatbots comply with applicable laws in your jurisdiction
• • Do not create chatbots that impersonate real people or organizations

Fair Use

Use our Service reasonably and in accordance with your subscription plan limits. Excessive use that impacts system performance or other users may result in rate limiting or account suspension.

Subscription Plans

• • Subscription fees are billed in advance on a monthly or annual basis
• • All fees are non-refundable unless otherwise specified
• • You may upgrade or downgrade your plan at any time
• • Plan changes take effect at the next billing cycle

Payment Processing

• • Payments are processed securely through Stripe
• • You authorize us to charge your payment method for all fees
• • Failed payments may result in service suspension
• • You are responsible for any payment processing fees

Refund Policy

We offer refunds under the following circumstances:

• • Service unavailability for more than 72 consecutive hours
• • Billing errors on our part
• • Account termination due to our breach of these Terms

Taxes

You are responsible for all taxes, fees, and duties associated with your use of the Service, excluding taxes based on our net income.

Our Rights

• • We retain all rights to our Service, software, and platform
• • Our trademarks, logos, and brand elements are our property
• • The underlying AI technology and algorithms are proprietary
• • Documentation and training materials are copyrighted

Your Rights

• • You retain ownership of your original content and data
• • You own the chatbots you create using our platform
• • We do not claim ownership of your business information
• • You may export your data at any time

License to Use

You grant us a limited, non-exclusive license to use your content solely to provide the Service, including training AI models for your specific chatbots and generating responses.

DMCA Compliance

We respond to valid DMCA takedown notices. If you believe your copyright has been infringed, please contact us with details of the alleged infringement.

Data Security

• • We implement industry-standard security measures
• • Data is encrypted in transit and at rest
• • Regular security audits and penetration testing
• • Incident response procedures for data breaches

Data Retention

• • Account data is retained while your account is active
• • Chatbot data can be deleted by you at any time
• • Conversation logs may be retained for analytics purposes
• • Data is permanently deleted upon account termination

Third-Party Services

We use trusted third-party services (OpenAI, Stripe, hosting providers) that have their own privacy policies and security measures.

AI-Generated Content

• • AI responses may not always be accurate or appropriate
• • You are responsible for reviewing and moderating chatbot responses
• • We do not guarantee the quality or reliability of AI-generated content
• • AI models may have biases or limitations

Third-Party Content

We are not responsible for third-party content, websites, or services that may be linked to or integrated with our Service.

Performance Disclaimers

• • We do not guarantee specific business outcomes or results
• • Service performance may vary based on usage and external factors
• • Features may be modified or discontinued without notice

Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Exceptions

These limitations do not apply to liability resulting from our gross negligence, willful misconduct, or violations of applicable law.

Termination by You

• • You may terminate your account at any time through account settings
• • Cancellation takes effect at the end of your current billing period
• • You may export your data before termination
• • No refunds for unused portions of paid subscriptions

Termination by Us

• • We may terminate accounts that violate these Terms
• • Non-payment may result in service suspension and eventual termination
• • We may discontinue the Service with 30 days notice
• • Immediate termination for illegal activities or security threats

Effect of Termination

• • Access to the Service will be immediately revoked
• • Your data will be deleted according to our retention policy
• • Outstanding fees remain due and payable
• • Provisions that should survive termination will remain in effect

Applicable Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Dispute Resolution

• • We encourage resolving disputes through direct communication first
• • Disputes may be resolved through binding arbitration
• • Class action lawsuits are waived where legally permissible
• • Injunctive relief may be sought in courts of competent jurisdiction

Jurisdiction

Any legal proceedings shall be conducted in the courts of [Your Jurisdiction], and you consent to the jurisdiction of such courts.